No matter the performance issue put before us, we strive to make both the result and the consulting experience the best we can for our clients.
"The HPE recommendations and designs we chose to implement resulted in increases to data quality, better information sharing, a reduction in the average project length and cost, fewer SSI team labor hours per project, and a greater standardization of our project management process. I was very pleased with the results.
On a personal level, Scott explains things in a straightforward manner, listens to his customers, is easy to work with, is passionate about his profession, and shows respect for other people’s time. I would not hesitate to hire Scott again when the opportunity presents itself."
Greg Daugherty, Director of IT Stores Technology Services, L Brands, Inc.
Human Performance Engineering helped our organization solve a specific performance challenge with our clients. Ensemble teaches a proprietary project management method, but we were concerned that training participants would not be able to maintain their newly acquired skills once they were back on the job.
Scott recommended the solution of carefully designed job performance aids, and then worked closely with us to understand our method and create the job aids. Scott was responsive to our schedule constraints, and even though we never had a face to face meeting, Scott's guided us through the analysis and development process with strong communication skills and reliable follow through.
We have deployed the job aids as part of our training and coaching package and our clients at
companies like Intel, 3M, and American Express consistently comment on their value.
Scott truly partnered with us on our needs. It was educational to work with Scott and I would recommend him and his services to others.
Timm J. Esque, CPT, Co-Founder, Ensemble Management Consulting
Star Leasing was looking to formalize a training program for our current 100+ mechanics, as well as utlilzing the training for new hires. I brought Human Performance Engineering in to recommend solutions to the executive team. Scott Ford presented to the team and demonstrated the value of performance-based training, and the impact it could have on Star’s program and profitability. Scott and Tony Moore delivered the Expert OJT training course, and we now know how job performance aids and coaching work together to produce exemplary performance. We are currently in the process of applying these concepts throughout our company.
Todd Musgrove, Director of Human Resources, Star Leasing Company